I'm normally a size 5.5 and was worried that the size 5 that I ordered wouldn't fit. luckily, it came and fits perfectly so that's why i said it runs a little big as all my other shoes are size 5.5. The heal is a little low for my liking, but good thing about this is that i can wear it longer and it wouldn't hurt my feet. the top of the boots is great, does not squeeze or constrict my calves at all like other boots. i can wear jeans and tuck them in. all in all, it's a cute pair of boots and very comfortable.