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Find out what's available near you! Just enter your zip code and filter your selections on any category or search results page and shop.
You can also find out if the item you are browsing is available in stores by entering your zip code and travel area—then we'll show you the stores where it's available.
Bring your photo ID and the credit card you used at Checkout. Then visit our Service Bar in store to pick up your order.
Have any questions or suggestions? See our FAQ below or call 1.888.282.6060.
How do I find out which items are available to purchase online and pick up at a store in my area?
To find out which items are available at your local Nordstrom, select the "Store Availability" filter under "NARROW BY:" on any category or search results page. Then you can either select from the stores provided, or you can enter your zip code and select a manageable traveling distance for you—from 5 to 100 miles. Click Go and we'll show you items that are in stock in your region.
Can I see if a particular item is available to buy online and pick up in a store?
Look for this line on any item page: "Enter your zip code to check in-store availability." If that item is available in stores, you'll be able to enter your zip code and how far you are willing to travel right there. We'll let you know which stores in your designated area have the size and color you're looking for. Then you let us know which store is most convenient for you.
Can I select to pick up certain items and have others shipped?
Once you've chosen a store, you'll go through our regular online checkout process to purchase your items. Your order can contain items to be picked up, items that are shipping to you, items that are being shipped to someone else as a gift or a combination of all of these.
How soon can I come and pick my items up?
Once we've processed your order, we'll send you an order confirmation email that summarizes your purchases. Usually you will hear from us within an hour if you have completed your order during normal business hours.
What are the normal business hours for my store?
Find store hours here.
What do I need in order to pick up my items?
Please bring a photo ID with you, along with the credit card you used to purchase the item, for verification purposes.
Can I have something gift wrapped?
When you come to pick up your items, we're happy to provide you with any gift services you require.