- Check Order Status
- How to Order
- Shipping Options & Charges
- Method of Payment
- Order Confirmation
- Order Information
- Gift Cards
- International Orders
- Sales Tax
Buy Online, Pick Up In Store
Ship or pick up? It's your choice! While all items are available for shipment, select items may be purchased online for pick-up at a Nordstrom store. Learn more.
Product Recalls provide information, updates and instructions for returning or replacing products with a safety recall.
What is RSS?
RSS stands for 'Really Simple Syndication' and it's an easy way for Nordstrom to update you on the availability of items you've searched for on our site.
Nordstrom Fashion Rewards
Get rewarded for shopping at Nordstrom with your Nordstrom card. You could earn rewards points and much, much more! Learn more.
Frequently Asked Questions
Top Questions Asked
- How can I track the status of my order?
- Can I return or exchange my purchase?
- How do I place an order online?
- How do I know what shipping charges are?
- Will you charge sales tax on my order?
- How do I find what I'm looking for?
- When are Nordstrom's sale events?
Your Online Account & E-mail Preferences
Sign in to your registered customer account to review and manage information like your address, order history and status, E-mail Update subscriptions, Express Checkout, personal address book and more. Or, learn more about Benefits of Registration like these.
Forgot your password? Make sure that you are entering your e-mail address and password exactly as when you registered. Please note that your e-mail name and password are case sensitive.
If you are not currently a registered customer, update your e-mail preferences.
Site Map—An at-a-glance view of how our site is organized.