Shipping Options & Charges
- Customer Service
- Contact Us
- Live Chat
- Frequently Asked Questions
- Our Policies
- Registration Benefits
- Our Catalogs
- Site Map
- Method of Payment
- Order Confirmation
- Order Information
- International Orders
- Sales Tax
- Gift Orders
- Our Stores
- Nordstrom Fashion Rewards
- Buy Online, Pick Up In Store
- Nordstrom Stylists
- Product Recall
- Diversity @ Nordstrom
Get It There on Time
Please note that the deadlines for certain items—including beauty and fragrance, Gift Cards, special orders and other products—are different from those for general merchandise because some items cannot be expedited. To make sure your gift selection will arrive on time, always check the shipping details located on the specific product page.
General Merchandise Guarantee
Ordering deadlines vary for Standard Shipping, expedited and Saturday delivery options. Please see the chart below for specific cutoff dates and times.
*Please call to verify destination is available for Saturday delivery.
We offer FREE Standard Shipping, every day.Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.
Two Business Day$15
Next Business Day$25
FREQUENTLY ASKED QUESTIONS
If I choose expedited shipping, when will my order arrive?
What's the shipping policy for Gift Cards?
Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $10 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order and allow one extra business day for shipping. Nordstrom e-Gift Cards are e-mailed within 4 hours of credit approval. International customers cannot purchase or redeem Gift Cards online at this time.
How about special orders?
Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to PO Boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands). Certain restricted items cannot be shipped to international addresses. International customers will be notified to remove these items during Checkout.
GREEN SHIPPINGIn our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.
Exceptions & Special Instructions
Free Standard Shipping is not valid in Nordstrom Rack stores.
Free Standard Shipping is not valid on international orders. For delivery to international addresses, please visit our International Shopping page.
- Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
- Expedited orders shipping to Alaska and Hawaii require an additional day to deliver.
- Rural domestic addresses require one or more additional days to deliver.
Fine jewelry and watch orders over $1,500 are shipped insured via expedited delivery at no additional charge. A signature is required upon delivery. These orders cannot be shipped to international addresses.
We reserve the right to limit quantities ordered. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain zip codes in Alaska, PO Boxes, military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands) or international addresses. Please call the Beauty Hotline at 1.800.7.beauty for further shipping info.
These items may be shipped only via Standard Shipping and usually arrive within 3-4 weeks. For shipping timeframes on customized items shipped internationally, please contact Customer Service.
Collection items follow the shipping options and charges outlined above. Please consult a Designer Specialist at 1.877.543.7463 for specific questions related to shipping, exchanges and returns.