Main Content

Customer Service

Contact Us

Need Assistance?

Ordering

Buy Online, Pick Up In Store

Ship or pick up? It's your choice! While all items are available for shipment, select items may be purchased online for pick-up at a Nordstrom store. Learn more.

Gift Orders

Our Catalogs

Product Recalls

Product Recalls provide information, updates and instructions for returning or replacing products with a safety recall.

What is RSS?

RSS stands for 'Really Simple Syndication' and it's an easy way for Nordstrom to update you on the availability of items you've searched for on our site.

Nordstrom Rewards™

Get rewarded for shopping at Nordstrom with your Nordstrom card. You could earn rewards points and much, much more! Learn more.

Frequently Asked Questions

All Frequently Asked Questions

Top Questions Asked

Your Online Account & E-mail Preferences

Registered Customers

Sign in to your registered customer account to review and manage information like your address, order history and status, E-mail Update subscriptions, Express Checkout, personal address book and more. Or, learn more about Benefits of Registration like these.

Forgotten Password

Forgot your password? Make sure that you are entering your e-mail address and password exactly as when you registered. Please note that your e-mail name and password are case sensitive.

Non-Registered Customers

If you are not currently a registered customer, update your e-mail preferences.

Our Policies

Site Map

Site Map—An at-a-glance view of how our site is organized.