About Our Gift Card & e-Gift Card
Nordstrom Gift Cards and e-Gift Cards do not expire, have no fees and are redeemable at Nordstrom.com, Nordstrom and Nordstrom Rack stores. Simply present your Gift Card to any salesperson at the time of purchase. If purchasing online, your Gift Card must have an access number. Gift Cards may not be returned, applied as payment on any account or redeemed for cash, except where required by law. If lost, stolen or damaged, Gift Cards can be replaced for the remaining value with satisfactory proof of purchase. To verify the remaining balance, call 1.877.283.4045, inquire at any store register or click here.
Purchasing with a Gift Card
- For Gift Card use online, please proceed through Checkout. Select Gift Card as your payment type. You can use a credit card in addition to your Gift Card, if needed, to complete your order.
- As a way to ensure security for online orders, your Gift Card must contain an access number, located on the back, upper right-hand corner.
- Gift Cards without an access number can be redeemed at any Nordstrom or Nordstrom Rack store.
Purchasing with an e-Gift Card
- An e-Gift Card can be printed out and brought to any Nordstrom or Nordstrom Rack store. Simply give the printout to any salesperson at the time of purchase.
- For online use, enter the e-Gift Card number and access number in Checkout.
Gift Card Shipping Information
- Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days.
- Two Business Day delivery is available with a $10 shipping fee.
- To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order and allow one extra business day for shipping.
- Within four hours of credit approval, e-Gift Cards are e-mailed.
Other Gift Card Information
- Add value to the card anytime at any Nordstrom or Nordstrom Rack store.
- Check your balance at any Nordstrom or Nordstrom Rack store, by phone at 1.877.283.4045, or click here.
- Corporate customers can place Gift Card orders by calling 1.877.771.4438.