Go Smile frequently asked questions

FREQUENTLY ASKED QUESTIONS

I WOULD LIKE TO START USING GO SMiLE®. WHICH PRODUCTS SHOULD I USE? 

GO SMiLE's Two-Step Smile Program was designed to help you get and keep a beautiful white smile. 

Step 1: Whiten your teeth in seven days with Smile Whitening System. 

Step 2: Keep your smile white and healthy with Touch Up® ampoules and GO SMiLE AM® and PM® Toothpastes. 

Touch Up ampoules polish teeth, freshen breath and help catch stains before they set. AM and PM Toothpastes will upgrade your standard routine with whitening protection and natural aromatherapy extracts to get you going in the morning and relax you at night. Try the GO All Out® Kit to get the complete Two-Step Smile Program in a beautiful deluxe set. 


CAN I USE THE GO SMiLE WHITENING AMPOULES IF I HAVE UNNATURAL TOOTH SURFACES? 

Yes. GO SMiLE has been proven safe to use on all tooth surfaces. It will not strip or harm your veneers, porcelain crowns or other dental work. It may help restore the original color of the artificial surface, however it will not make the artificial tooth whiter than the original color the dentist created. 


CAN I STILL USE GO SMiLE IF I HAVE USED OTHER TEETH WHITENING SYSTEMS IN THE PAST? 

Yes. Without maintenance, it is likely your teeth will return to their original color. If you have just whitened your teeth, use a Touch Up ampoule at least once per day and AM and PM Toothpaste to keep your smile white. Whether or not you use these daily maintenance products, it is perfectly safe to use Smile Whitening System up to four times per year. 


HOW IS THE GO SMiLE WHITENING FORMULA DIFFERENT FROM OTHERS? 

Many tooth whiteners use carbamide peroxide, which breaks down into urea and hydrogen peroxide, the active whitening compound. By contrast, GO SMiLE's patented Ampoule Technology™ Delivery System enables them to use hydrogen peroxide in a more potent, stabilized form. There are fewer byproducts released than when carbamide peroxide is used. The single-use application also gives you a hygienic and perfectly sized dose of whitening serum each and every time, which can be targeted to specific areas. 


ARE THERE ANY SIDE EFFECTS ASSOCIATED WITH THE GO SMiLE AMPOULES? 

There are no expected side effects, unless you are allergic to certain ingredients. Unlike many other whitening products, no sensitivity was experienced by any subjects in a clinical study. 


IS IT SAFE TO USE GO SMiLE PRODUCTS WHILE PREGNANT OR BREAST-FEEDING? 

We recommend not using teeth whiteners during that time. Although there is no clinical evidence showing that it is harmful, we recommend waiting until you're no longer breast-feeding. But you should still treat your smile to the daily whitening protection of our AM and PM Toothpastes. These two toothpastes are specifically formulated to keep your teeth white, while aromatherapy ingredients energize you in the morning and relax you at night. 


I NOTICED A SMALL WHITE SPOT ON THE SURFACE OF MY GUMS AFTER USING GO SMiLE. WHAT IS THIS? 

It's nothing to worry about. It's simply an indication that the area is slightly inflamed. You probably had slightly irritated gums before you used the product. It's just like when you put hydrogen peroxide on a wound—it bubbles to help disinfect and clean the infected area. The spot should go away after a few minutes. 


WHAT IS THE DIFFERENCE BETWEEN THE SMILE WHITENING SYSTEM AND TOUCH UP AMPOULES? 

The Smile Whitening System gets your teeth white, and Touch Up ampoules keep them white. The Smile Whitening System is clinically proven to safely and effectively whiten your smile. The serum contains whitening ingredients in a polymer gel that adheres to teeth for the optimal amount of time to produce results. Touch Up ampoules contain a lower daily-use concentration of whitening ingredient for use up to three times per day. They also include fresh flavor that acts as a breath freshener. 


I SAW GREAT RESULTS WITH THE SMILE WHITENING SYSTEM, BUT WANT WHITER TEETH. IS IT SAFE TO USE ANOTHER SMILE WHITENING SYSTEM OR SHOULD I JUST USE TOUCH UP AMPOULES? 

Yes. It is safe to use Smile Whitening System up to four times per year to achieve the level of whiteness that you desire. In between, use GO SMiLE Touch Up ampoules regularly to keep your smile white, especially if you smoke or drink tea, coffee or red wine. 


WHAT INGREDIENTS ARE IN GO SMiLE's WHITENING FORMULA? 

The whitening serum contains hydrogen peroxide, along with a unique polymer gel to adhere to your teeth for the optimal contact time, as well as a refreshing, natural mint flavor. 


CAN I SWALLOW OR INGEST THE SOLUTION, OR SHOULD I SPIT IT OUT? 

It's okay to swallow the solution. If you prefer to spit it out, it will not affect the treatment. However, you should not rinse out your mouth or wipe the serum off your teeth, as the formula requires about 20 minutes of contact for optimal results.