Nordstrom Bank Privacy Notice

Rev. 10/1/15




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. The information can include:

  • Social Security number and income
  • account balances and payment history
  • transaction history and credit history
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Nordstrom Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Nordstrom Bank share?

Can you limit this sharing?

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus


For our marketing purposes –

to offer our products and services to you

Yes No

For joint marketing with other financial companies


We don't share

For our affiliates' everyday business purposes –

information about your transactions and experiences



For our affiliates' everyday business purposes –

information about your creditworthiness


We don't share

For nonaffiliates to market to you


We don't share

To limit our sharing

  • Call us toll-free at 1.866.759.0151– our menu will prompt you through your choice(s).

Please note: When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Call us toll-free at 1.866.759.0151.

What we do

How does Nordstrom Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
For more information regarding our privacy practices, follow the Your Privacy Rights link located at the bottom of the page at and click on Nordstrom Bank Privacy Notice.

How does Nordstrom Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or give us your income information
  • pay your bills or pay us by check
  • use your credit card or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you, subject to applicable law
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include the nonfinancial companies and divisions of the Nordstrom family of companies (such as Nordstrom, Nordstrom Rack, Nordstrom Direct, HauteLook, Jeffrey, Trunk Club, Inc., etc.). Nordstrom Inc. also provides technology services and other services to Nordstrom Bank to assist us in serving our customers.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nordstrom Bank does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Nordstrom Bank does not jointly market.

Other important information

For accounts with California billing addresses: We will limit the sharing of personal information about you with our affiliates to comply with all California laws that apply to us.

For accounts with Vermont billing addresses: Vermont law prohibits the sharing of certain information about Vermont residents with our affiliates unless we are given written permission to share that information. If you wish to authorize us to share your information with our Nordstrom affiliates, please contact us at the number provided on page one of this notice, and we will send you an authorization form.