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Nordstrom Bank

Manage Your Account: Easy Access and Convenient Tools

Nordstrom Bank offers a variety of options for managing your Nordstrom credit card, Nordstrom debit card and other banking services online. There are no fees and signing up is easy—just have your account number(s) ready and complete the registration form(s) as requested.


Enjoy the convenience and security of online banking through Nordstrom Credit Services Online Account Access.

  • View your monthly Nordstrom card statement online and opt to go paperless
  • Access your rewards points balance online
  • Make payments simply and securely from any computer, day or night—or set up AutoPay online, our monthly automatic payment service

Nordstrom credit or debit card

Nordstrom checking or CD account


In addition to our online account management options, Nordstrom Bank offers several convenient ways to make a payment on your Nordstrom credit card.

With Nordstrom AutoPay, your Nordstrom credit card bill is automatically paid on time, even while you're out of town—no stamps to buy or checks to write. You can select a checking or savings account from which to draw the funds as well as the amount you'd like to pay each month. To set up AutoPay, simply enroll or log-on to Nordstrom Credit Services Online Account Access OR print out this form [PDF 4.3 MB] and mail or fax it to us.

By Phone
Nordstrom pay-by-phone is free, fast and convenient. To make a payment, simply call 1.877.519.1660.

By Mail
You can send a credit card payment to Nordstrom Bank at one of the following addresses:

Nordstrom retail card payments:
P.O. Box 79134, Phoenix, AZ 85062-9134

Nordstrom Visa card payments:
P.O. Box 79137, Phoenix, AZ 85062-9137

In Store
Just visit any register at your nearest Nordstrom store.


Pay Bills with Your Nordstrom Visa
Pay your monthly bills—phone, cable and more!—with your Nordstrom Visa and earn rewards points faster. This convenient service also helps you avoid the hassle of writing checks or missing payments.
More information


Nordstrom Bank is dedicated to providing you the best possible service. Should you ever have a question, just give us a call or e-mail us—day or night—and we'll be there to help.

Cardholder Agreement
To request a copy of your individual Cardholder Agreement, e-mail us or call 1.800.964.1800.

Nordstrom Retail card or Nordstrom debit card questions:

  • Nordstrom Visa Signature® customers, please call 1.866.445.0433.
  • Nordstrom Platinum Visa® and Nordstrom credit card customers, please call 1.800.964.1800.
  • Nordstrom debit card customers, please call 1.866.445.0426.

Mail statement inquiries to:
P.O. Box 13589
Scottsdale, AZ 85267

Mail address changes and other correspondence to:
Nordstrom Bank Colorado Service Center
P.O. Box 6555
Englewood, CO

Nordstrom Visa Dispute
To access the Dispute Form for disputing a third party charge on your Visa account, click here.
(To dispute a Nordstrom Store charge, please call 1.800.964.1800)

Nordstrom Bank Deposit Services
Learn more about additional banking products and services that Nordstrom Bank offers.

TTY service for the deaf and hard of hearing:
Please call 1.800.934.3898.

Member FDIC