Human Rights & Factory Partners

HUMAN RIGHTS

We value the many people who help us manufacture high-quality Nordstrom private label products. To help ensure all the workers who produce our products have a healthy, safe and fair workplace, we partner with factories around the world.

GUIDELINES AND AUDITS

Nordstrom seeks suppliers that share our commitment to producing quality products through the use of ethical business practices. Every supplier we work with receives a copy of and commits to following our Partnership Guidelines, which outline the requirements we have for suppliers around employment practices, workers' rights, environmental standards, work environments and applicable local laws. View our full Nordstrom Partnership Guidelines here.

 

To ensure our Partnership Guidelines are followed within the factories that produce Nordstrom private label products, we work with independent, third-party monitoring companies to conduct regular social and labor audits. Through independent review and interviews with workers, these teams assess health and safety, physical workplace, compensation and work hours. In addition to conducting these audits with existing factories, we also perform an audit before we approve any new facility for the production of any Nordstrom private label products.

 

When issues come up in audit findings, we first work with the factory to create and implement a corrective action plan that’s focused on transparency and continuous improvement, while taking into account operational realities. For more complex compliance issues, such as production and efficiency; wage improvement; overtime reduction; management systems; and worker retention and safety, we may work with leading industry organizations and consultants. Through remediation, our goal is to empower and support suppliers and factory workers to reach their full potential.

 

If we are unable to successfully remediate unethical and unlawful labor practices through continuous improvement and cooperation, we will terminate our association and business with a manufacturer.

INDUSTRY-WIDE INITIATIVES AND BRANDED VENDORS
Because the Nordstrom Product Group (NPG) is small compared to other manufacturers, we find value in partnering with other manufacturers within factories and through industry-wide initiatives, such as the Business for Social Responsibility (BSR) and the Alliance for Bangladesh Worker Safety.
 
We also work with our branded vendor partners to ensure they're producing their items in responsible and sustainable ways. We require that each of our vendors adhere to our Partnership Guidelines, which outlines the requirements we have for them around employment, workers' rights, environmental standards and work environments.

EMPOWERING FACTORY WORKERS

By empowering workers who produce our private label products with the knowledge and skills to make informed decisions about their health, careers and work environments, we can strengthen the communities from which our products and materials are sourced. 

 

Some of our partnerships and programs include:

 

Alliance for Bangladesh Worker Safety – The Alliance was founded by a group of North American apparel companies and retailers and brands that joined together to develop and launch the Bangladesh Worker Safety Initiative, a binding, five-year undertaking that strives to improve safety in Bangladeshi ready-made garment factories. 

American Apparel & Footwear Association (AAFA) – Nordstrom is a member of AAFA, an organization that's leading positive change for the apparel and footwear industry. AAFA enables a collaborative forum to promote best practices and innovation among the industry, suppliers and customers.

Better Work – Better Work projects emphasize improving worker-management cooperation, working conditions, and dialogue between the factory, Better Work, and buyers. 

Business for Social Responsibility (BSR) – We've collaborated with BSR since 1998 to improve conditions in factories, create sustainable environmental practices, and develop long-term solutions that exceed basic compliance monitoring. Projects include:

 o HERhealth initiative educates factory workers on health issues, with a focus on HIV/AIDS prevention in China. 

 o HERfinance initiative delivers workplace-based financial education programs and connects factory employees to appropriate financial services to help prevent the cycle of poverty.  

Fair Factories Clearinghouse (FFC) – Through collaborative technology, FFC allows us to facilitate continuous improvements in social, environmental and security standards with peer companies and manufacturers.  

Sustainable Apparel Coalition – Nordstrom is a founding member of the Sustainable Apparel Coalition, which works to reduce the social and environmental impacts of apparel and footwear products.

 

Read stories about our efforts.