Our Current Stories on Protecting Human Rights
Social Responsibility in Manufacturing
Manufacturer Spotlight: Casual Center
At Nordstrom, we look to partner with vendors that share our commitment to producing quality products and see ethical business practices as an important factor in their approach to business. This philosophy holds true across borders and merchandise and includes the manufacturers that produce our Nordstrom private-label products.
One such vendor example is Casual Center, a Hong Kong-based manufacturer with three factories in China that produces our Classiques, Leith and Halogen private-label brands. For more than 25 years, Nordstrom and Casual Center have been working together to deliver modern, versatile styles to our customers.
"Casual Center's commitment to excellence is not just for production; it extends to their customers, employees and the environment as well." —Fachon Perry, Nordstrom Product Group social responsibility program manager"Casual Center mirrors many Nordstrom values such as our commitment to customer service and quality products," said Fachon Perry, social responsibility program manager for Nordstrom Product Group.
The basis of our strong, long-term relationship is communication and cooperation, with an emphasis on continuous improvement in labor rights and sustainability initiatives.
"Casual Center is doing a number of things to improve its business practices while continuing to meet increasing customer demand for compelling fashion," Fachon said.
Worker Well-Being and Environmental Stewardship
Casual Center also upholds the Nordstrom Partnership Guidelineswhich outline our expectations for employment practices, workers' rights, environmental standards and work environments for our manufacturersthrough their various supply chain programs focused on factory worker well-being and environmental stewardship.
For example, Casual Center is one of multiple factories that participates in HERproject, an initiative aimed at increasing awareness about reproductive health and hygiene for female factory workers. They also participate in one of our Professional Development initiatives that puts factory workers in touch with basic professional skills, such as time management and navigating different communication styles.
The factory also has a number of sustainability programs in place. One of those is its SmartDorm program. The SmartDorm program focuses on increasing recycling activity and lessening electricity and water usage in the factory dormitory. Additionally, the factory holds a sustainable design competition, which is a program that recognizes one factory worker for creating the best product using scrap materials.
"The guideline for the competition is that everything can be reused," Fachon said. "Everyone is encouraged to be creativeit's about being fun, whimsical and reusing materials. Creations from the competition have included everything from a pig made from a recycled water bottle to a lantern built out of cassette tapes."
"We are fortunate to work with such a dedicated supplier as Casual Center," said Fachon. "Their commitment to excellence is not just for production; it extends to their customers, employees and the environment as well."
A DIFFERENT KIND OF SERVICE
We're fortunate to have a number of veterans working at Nordstrom, and we benefit from the many unique skills and experiences
they bring to our teams.Read More
LOOK GREAT & GIVE BACK
New Nordstrom brand Treasure&Bond gives back by donating a percentage of net profits to nonprofits that empower women and
'TIS THE SEASON FOR GIVING
Once again, we're partnering with our customers, New Balance and the nonprofit organization Shoes That Fit to make the holidays brighter for kids in need across the
REDUCING SHIPPING IMPACTS THE SMARTWAY
By participating in the EPA's SmartWay® Transport Partnership, we're able to identify and lessen the environmental impacts of moving our merchandise around the country.Read More
Ordinary Women Doing Extraordinary Things
Through screenings of The Empowerment Project documentary, IndieFlix and Nordstrom are encouraging girls and young women to
dream big.Read More
Facing Breast Cancer Together
Nordstrom is proud to support Young Survival Coalition (YSC), which provides resources to young women diagnosed
with breast cancer.Read More
Our Restaurants: Local, Healthy & Eco-Friendly
Looking for a restaurant that features both fresh, healthful ingredients and environmentally-friendly practices? You don't have to
look too far. Read More
Higg Index to Measure Sustainability
Nordstrom is part of the Sustainable Apparel Coalition, a group of apparel and footwear industry leaders, who have come together to create the Higg Index – a new tool for measuring product sustainability.Read More
Making Good Use of Waste
The Nordstrom team at our Fulfillment Center processes thousands of customer orders each day. They also generate a lot of waste, which has a big impact on
the environment.Read More
Saving Energy Reaps Rewards
Customers who visit the Nordstrom Tacoma Mall store might notice a cling on the door as they enter the store that says "This building is an Energy Star building."Read More
Biggest Loser Is a Winner
How much weight can you lose in 13 weeks? That was the challenge presented to employees at our Southern California
distribution center.Read More