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PERSONAL STYLIST Frequently Asked Questions

How much am I obligated to spend on clothes during my Personal Stylist appointment? There's never any pressure to buy anything we show you. We're here to offer honest advice and expert suggestions—even if you're just browsing or conducting style research for later.

How long will a Personal Stylist appointment take? That's up to you! We have a variety of appointment types, from 30 minutes for a quick style solution, to several hours to build you a new wardrobe from the ground up. Just tell us what you're interested in, and we'll be happy to make it happen.

How much does it cost to book an appointment with a Personal Stylist? Nothing! Our services and advice are always completely FREE, no matter how much time you spend one-on-one with our style experts.

What can I expect when I arrive for my appointment? Your Personal Stylist will connect with you via phone or e-mail prior to your appointment, to get a feel for your likes, dislikes and specific needs. When you arrive at the store, he or she will have already pulled options from various departments, and set them up in a dressing room prepped especially for you!

Is your Personal Stylist service available for both men and women? Yes! We staff experts who specialize in all aspects of style—including women's fashion, menswear, beauty, weddings—even kids' clothes.

Is this service available at every Nordstrom location? Yes! We have a Personal Stylist waiting just for you at every one of our stores.

What information about myself do I need to give? Your Personal Stylist will ask you a few questions to get a feel for your likes, dislikes and any specific needs. He or she will also ask about sizing and fit preferences. Any additional information that you would like to provide is up to you.

Is there an option to speak with someone online? We do not currently have Personal Stylists available via Live Chat. Call 1.877.310.8537 to speak to a Personal Stylist directly. Our Personal Stylists will be happy to correspond with you however you prefer, including via e-mail.

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