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Our How to Order guide tells you everything you need to know to order.
- • What is the easiest way to find what I need?
- • Where do I find the details about the items?
- • How do I place an item in my Shopping Bag?
- • How do I complete my order?
- • What should I expect after I've completed my order?
Use our top tab navigation to zero in on what you're looking for.
- 1. Select one of the tabs at the top of any page.
- 2. Then use the sub-tabs underneath to explore further.
- 3. Every tab and sub-tab has further areas of the site mapped out down the left-hand side, as well, so there's plenty to explore.
Try entering a keyword, phrase or item number into our Search, and click Go. Then sort your Search Results easily by What's New, Price or Sale First to organize everything you've found the way you want it.
Or try Advanced Search—it's a handy way to filter your way down to a select few items, one step at a time. Just keep this helpful hint in mind: Advanced Search works so that the more options you choose, the fewer results you'll get returned.
Clicking on an image or title of an item will take you to the product page. This page lists all the details about the item so you can review them before you make your purchase:
- • Key item features and attributes (price, fabric, colors, sizes, etc.).
- • Larger or alternative views.
- • Special fit information.
- • Other items that you might also like.
To purchase an item, you must first add it to your Shopping Bag.
1. Select your color and size.
View all the sizes and colors available in the item you are considering by using the drop-downs. Then make your selection.
2. Click the Add to Shopping Bag button.
After you have successfully added an item to your Shopping Bag, click Return to Shopping to continue shopping and add other items to your bag.
The Add to Wish List link allows you to:
- • Save the items that you're thinking about buying.
- • E-mail them to a friend for a second opinion, drop a hint, or send just for fun.
These items will remain on your Wish List page until the next time you visit our site, as long as they are still in stock.
Your Wish List is NOT the same thing as your Shopping Bag. When you decide to purchase an item, you will need to move it from your Wish List to your Shopping Bag in order to complete your order.
E-mail to a Friend
If you find an item you know a friend would like or you want to get a second opinion, you can share it by clicking the E-mail to a Friend link on any product page.
After you have added an item to your Shopping Bag, you will immediately be able to view your items and start the checkout process.
Here are the steps you'll go through in the checkout process: (Our instructions will walk you through step by step once you get to your Shopping Bag.)
Click Go to Checkout. If you are a registered customer, provide your e-mail address and password and click Standard Checkout.
Address Setup: If you are not a registered customer, provide your Shipping Address and Billing Address information. Click Continue With Checkout.
Shipping & Billing Information: Choose where to ship your order and how you would like it to be shipped. Enter your payment information. You may use a credit card or Gift Card. Click Continue Checkout.
Order Summary: This is your final chance to review your order before you click Complete Your Order. If you have a promotion code, you must enter it on this page.
Order Confirmation: Your order has been successfully submitted. You will receive your Order Confirmation E-mail within a few hours.
Save time on your next order and check out in one easy step with Express Checkout. It only takes a moment!
After you click the Complete Your Order button, you will receive a Thank You page.
You will receive an e-mail Order Confirmation within hours of placing your order. Your order number will be included. We encourage you to save or print your e-mail Order Confirmation for your records.
Order Shipped & Order Updates
We will e-mail you as items in your order ship, and as we obtain updates on the status of your order.
To Review Your Order
Reviewing your Order Information is easy. Just look for Order Status at the bottom of every page. It links you to your Order Status and your Order History.
For additional information or for answers to your specific ordering questions, e-mail us at email@example.com or call 1-888-282-6060 for additional assistance.