ORDERING THE RIGHT SIZE
Have your feet measured regularly. Your shoe size may change over time.
Shoe sizes vary by style—they run long, short, wide or narrow. We test fit size 8.5 shoes, and sometimes recommend ordering a larger or smaller size. Look for this information in the fit tips on any product page (i.e., 'Runs narrow; order ½ size up.').
The letters "D", "W", "EE", or "WW" next to the sizes refer to the width of the foot, not the size of the calf.
If one foot is larger than the other, fit the larger foot.
To ease on a new boot, try placing a plastic bag over your sock for easier entry. Once the boot is on, tear away the bag.
Boots should fit snugly at the instep in order to hold the foot in place. If the instep is too loose, the boot may slip excessively in the heel; pad the shoe with a thin insole or try a narrower width for a better fit.
If your new boots fit well but still slip at the heels, flex the soles at the balls of the feet and massage the back of the heel counter to round the boots' shape for a better fit.
If only one boot seems loose, one foot may be larger than the other. A thin insole in the loose boot will solve the problem.
Socks may increase your shoe size. For the best fit, try boots on with the socks you'll be wearing most of the time.
Choose socks that wick moisture away, such as those made of wool, polyester or fabrics containing CoolMax® or Thermolite®.
If you have additional questions, please contact a Personal Shopper at 1-888-282-6060.