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Nordstrom Michigan Avenue

Carl Jenkinscarl.m.jenkins@nordstrom.comVisit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.


55 East Grand Avenue, Chicago, IL 60611
Store #220

Store Hours

Mon-Sat: 10am-9pm
Sun: 11am-7pm
Anniversary Sale Going on Now!
Shop Jul 27-Aug 1: 10am-9pm
Aug 2: 11am-7pm

Store Services

  • Alterations

    All Nordstrom stores offer alterations and tailoring services, and basic alterations are free for many full-price items purchased at Nordstrom (online or in store). Just bring your receipt or packing slip in with you and talk to our experts. They'll determine what's needed during your fitting, and let you know if any charges apply.

  • Anastasia Brow Studio at Nordstrom

    Ladies and gents, it's time to tame those brows. Your trained Brow Studio expert will reshape and sculpt the perfect brow arch using the Anastasia method. Learn more.

    "I wanted to create the ambiance of my salon inside the Nordstrom cosmetics department," says Anastasia. "Time is of the essence for the savvy Nordstrom shopper, and that is why we created a Brow Studio to suit their needs."

  • Nordstrom Beauty Stylist

    Our Beauty Stylists offer a free service that’s tailored just for you—to find the best beauty, skincare, perfume and grooming products across all our women’s and men’s brands. Ready to meet your very own beauty consultant?

    Find a Beauty Stylist in Chicago, or give us a call at 1.800.7beauty.
  • Nordstrom Personal Stylist

    Fast, fun, free...and zero pressure. A Nordstrom Personal Stylist is more than just a personal shopper. Our Stylists can help you with everything from finding a gift to updating your wardrobe.

    Find your very own Personal Stylist in Chicago.
  • Prosthesis Program

    Our Certified Prosthesis Fitters provide assistance to the special needs of women dealing with breast cancer or surgery. We offer a vast array of intimate apparel, breast forms and mastectomy bras, plus assistance with Medicare claim filing—all in a comfortable and confidential setting. Learn more.
  • Spa Nordstrom

    The way you feel is about to change. Indulge in the latest products and services at our day spa, specializing in facials, skin and nail treatments, waxing, massage and more.

    Ready to relax? Check out the spa treatments available in Chicago.
    Mon-Sat 8:45am-8pm
    Sun 10am-6pm

    To make an appointment, call 312.379.4310.

  • Wedding Suite

    From a gorgeous wedding gown to everything for your wedding party, the day of your dreams starts here. Our Wedding Stylists will assist you every step of the way, and our styling service is complimentary. Can’t wait to get started? Shop now.

    Want to schedule an appointment? Find a Wedding Stylist in Chicago, or give us a call at 1.888.300.1295.


Visit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.
  • Cafe Nordstrom

    Take a unique journey through signature menu selections including soups, made-to-order salads, sandwiches, pasta, pizza, daily specials and tempting desserts. Once seated, you'll experience attentive service in a warm, relaxed, contemporary environment.

    Mon-Sat 10am-8pm
    Sun 11am-7pm


  • Ebar

    Enjoy handcrafted coffee beverages prepared by skilled baristas, along with housemade smoothies, pastries and a variety of grab-and-go sandwiches, salads and snacks that are made fresh daily.

    Mon-Sat 8am-9pm
    Sun 10am-7pm


Store Events


  • Clarins "Maintain Your Glow!" Spa Facial Event

    June 01 - July 31

    Keep that healthy glow going, long after you leave your Clarins Customized Spa facial! Receive a special Spa Gift when you purchase 2 or more Clarins products recommended by your aesthetician. ** Purchase 2 Clarins products prescribed during a facial & receive a deluxe Spa Gift! (Value $90). See a sales person to book you appointment today.


  • Dior Personal Appearance with Celebrity Makeup Artist Ricky Wilson

    July 29 - August 01

    Meet Dior Celebrity Makeup Artist Ricky Wilson. Ricky's extensive background includes work in top fashion shows around the world and creating looks for many celebrities and socialites. Ricky and his team will be on hand to teach you insider tips and tricks to create your personalized beauty look. Dior Master Class with Ricky and his team of Dior Makeup Artist on 7/31. Please call the Dior Cosmetics counter for Master Class schedule and to book an appointment.

  • Bony Levy Trunk Show

    July 31
    10:00 AM - 6:00 PM

    Join us to see the latest styles from Nordstrom exclusive designer Bony Levy. Receive 25% your purchase of trunk show merchandise! For more information, please call the Fine Jewerly department. See you there!

  • Chantecaille Global Makeup Artist Fernando Cadavid

    July 31
    10:00 AM - 6:00 PM

    Join us as we welcome Chantecaille Global Makeup Artist, Fernando Cadavid. Fernando will be on hand to help you customize your new look with Chantecaille's latest products. Please call the Chantecaille Cosmetics counter to schedule an appointment.


  • Jo Malone London Day of Pampering

    August 01

    Take a break from shopping and head over to the Jo Malone London counter to be pampered with our special bath and body collection and receive a relaxing hand and arm massage.

  • Clarins ~ ‘Flawless Skin? Mission Accomplished!’ Spa Facial Event

    August 01 - August 31

    Introducing Clarins’ NEW Even Skin Perfector Facial featuring Clarins’ NEW Mission Perfection Serum. A groundbreaking serum that targets dark spots, discolourations & dullness without altering your natural skin tone. Immediately, skin is glowing and luminous. Schedule your appointment today and fall in love with flawless skin! Contact the Clarins counter to book you appointment today.

  • Converse Chuck Taylor All Star II Launch Event

    August 08

    Join us as we launch the Converse Chuck Taylor All Star II, an updated Chuck that lets you do it bigger, badder and bolder than ever before. Enjoy a live DJ from 1-4pm and receive a special gift with any Converse Chuck Taylor All Star II purchase, while supplies last.

  • August Beauty Event

    August 12 - August 16
    11:00 AM - 7:00 PM

    Grab your friends and shop the newest in makeup, fragrance and skincare for fall. You'll get a free consultation with one of our beauty experts, plus take how an awesome gift (one per customer, while supply lasts) when you spend $125 or more on beauty products. For more info or to book your spot, just visit your favorite Nordstrom Beauty counter. We can't wait to see you!

  • Narciso Olfactive Journey

    August 14 - August 16

    You're invited on an olfactive journey to discover the new Narciso Eau de Parfum through a unique and memorable experience. Receive a gift with a qualifying purchase.

  • Fresh ~ Celebrating 15 Years of Roses

    August 15
    11:00 AM - 7:00 PM

    Join our special event celebrating the 15 year anniversary of the Rose Face Mask by Fresh. Experience a Rose Hydrating Ritual treatment & Limited Edition Rose Mask. Contact the Fresh beauty counter to reserve an appointment.


  • Clarins ~ ‘It’s A Fact!’ Spa Facial Event

    September 01 - September 30

    Look and feel younger after a Clarins Spa Facial. See immediate anti-aging results. 93% saw a smoother and more radiant complexion. Schedule your appointment today and start to see a dramatic improvement in your skin! Contact the Clarins counter to book you appointment today.

  • Dr. Dennis Gross Skincare ~ ‘The Peel Bar Is Now Open’ Event

    September 18 - September 19
    11:00 AM - 7:00 PM

    Experience skin libations and peel treatments based on Dr. Dennis Gross’ clinical 5th Avenue New York peel menu. Contact the Advanced Skincare counter to reserve an appointment.

  • Theory Fall 2015 Fashion Seminar

    September 18
    1:00 PM - 4:00 PM

    o Join us for a presentation of Theory’s latest collection. Plus, stick around and be styled by Theory brand representatives while you sip and snack.


  • Clarins ~ 50-Minute Customized Spa Facials *now just $50!

    October 01 - October 31

    Great deal. Beautiful skin. Win-Win! Fifty minutes devoted to your skin’s beauty and well-being. Sit back and relax as a Clarins-trained, licensed aesthetician applies ClarinsPRO Formulas and signature facial massage techniques to visibly lift, sculpt and tighten your skin. Limited time offer. Special price valid October 1-October 31. Contact the Clarins counter to book your appointment.


  • Clarins ~ Give the Gift of Clarins Spa!

    November 01 - December 31

    A Clarins Spa Gift Certificate is the best gift of the season! Better yet, all Clarins Spa Gift Certificates come with a special holiday treat to give or to keep. Receive an exclusive Spa travel set valued at $75. Clarins Spa Gift Certificate with Spa travel set gift promotion valid November 1-December 31, or while supply lasts. Visit the Clarins Spa to purchase.

  • Kate Somerville ~ Master Classes with the Kate Somerville Experts

    November 07

    The Kate Somerville Skin Health Experts will share the philosophy and inspiration behind the brand and address solutions to your skin health concerns. Learn how to make healthy, radiant skin a reality. Master Class sessions at 11am, 2pm & 5pm. Complimentary Dermal Quench Treatments available on the beauty floor 10am to 6pm. Space is limited; contact the Kate Somerville beauty counter to reserve an appointment.

New Opportunities

Careers at Nordstrom

We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today! Learn more

New Store Openings

Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2018. View Openings