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Nordstrom Short Pump Town Center

Janessa Wentworthjanessa.wentworth@nordstrom.comVisit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.

Contact

11812 West Broad Street, Richmond, VA 23233
Store #635
804.364.6900

Store Hours

Mon-Sat: 10am-9pm
Sun: 11am-7pm
Anniversary Sale - Final Days to Save
Shop Jul 30-Aug 1: 10am-9pm
Aug 2: 11am-7pm
Prices go up: August 3

Store Services

  • Alterations

    All Nordstrom stores offer alterations and tailoring services, and basic alterations are free for many full-price items purchased at Nordstrom (online or in store). Just bring your receipt or packing slip in with you and talk to our experts. They'll determine what's needed during your fitting, and let you know if any charges apply.

  • Bridesmaid Bar

    In addition to carrying a full array of bridesmaid dresses in our in-store Wedding Suites, we also have a selected number of styles available in our Bridesmaid Bars, located inside 35 stores around the country. Find a Bridesmaid Bar near you or shop for bridesmaid dresses online.

  • Nordstrom Beauty Stylist

    Our Beauty Stylists offer a free service that’s tailored just for you—to find the best beauty, skincare, perfume and grooming products across all our women’s and men’s brands. Ready to meet your very own beauty consultant?

    Find a Beauty Stylist in Richmond, or give us a call at 1.800.7beauty.
  • Nordstrom Personal Stylist

    Fast, fun, free...and zero pressure. A Nordstrom Personal Stylist is more than just a personal shopper. Our Stylists can help you with everything from finding a gift to updating your wardrobe.

    Find your very own Personal Stylist in Richmond.
  • Prosthesis Program

    Our Certified Prosthesis Fitters provide assistance to the special needs of women dealing with breast cancer or surgery. We offer a vast array of intimate apparel, breast forms and mastectomy bras, plus assistance with Medicare claim filing—all in a comfortable and confidential setting. Learn more.

Restaurants

Visit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.
  • Ebar

    Enjoy handcrafted coffee beverages prepared by skilled baristas, along with housemade smoothies, pastries and a variety of grab-and-go sandwiches, salads and snacks that are made fresh daily.


    Mon-Sat 9am-9pm
    Sun 11:30am-6pm


    804.364.6900

  • Marketplace Cafe

    Our contemporary food marketplace is perfect for a casual meal, offering wonderful menu selections, including soups, salads, sandwiches, specialties and desserts to satisfy a discerning palate. Beer and wine are available.


    Mon-Sat 10am-8pm
    Sun 11am-6pm


    804.364.6900

Store Events

August

  • August Beauty Event

    August 12 - August 16
    11:00 AM - 7:00 PM

    Grab your friends and shop the newest in makeup, fragrance and skincare for fall. You'll get a free consultation with one of our beauty experts, plus take home an awesome gift (one per customer, while supply lasts) when you spend $125 or more on beauty products. For more info or to book your spot, just visit your favorite Nordstrom Beauty counter. We can't wait to see you!

  • Prevage ~ Skin Booster Event

    August 15
    11:00 AM - 7:00 PM

    Take a seat for an Oxygen Beauty Blast experience followed by an application of our New! SUPERSTART Skin Renewal Booster to amp up skins own natural defenses and enhance skins ability to renew. Contact the Advanced Skincare counter to reserve an appointment.

  • M•A•C Haute Dogs Event

    August 20 - August 22
    11:00 AM - 7:00 PM

    Join us to experience the newest collection from MAC - “HAUTE DOGS” featuring luscious, buttery fur tones, gold-spun sculpting powder, and regal berries for lips. From aristocratic to collars-off cool, shades of every pooch are perched to prime your every mood. Meet with a MAC Artist who will teach you the latest tips and techniques perfected for you to create your own ideal haute look. Space is limited. Reserve you appointment today.

September

  • Bobbi Brown Master Class

    September 29 - September 30
    11:00 AM - 7:00 PM

    Join us for a Bobbi Brown Master Class. The Bobbi Brown team will be on hand to show you what's new in Bobbi Brown and help you customize your new look in a Master Class session. Please call the Bobbi Brown Cosmetics counter for the Master Class schedule and to make an appointment.

October

  • M·A·C MACNIFICENT ME!

    October 01 - October 03
    11:00 AM - 7:00 PM

    At MAC every customer is the model and this year MAC allowed six on-line winners to be the featured faces of the transformative power of grooming, styling and makeup in this season’s MACNIFICENT ME Campaign. Join us and let a MAC artist teach you the tips and techniques to revealing your best, most beautiful. Space is limited; reserve your appointment today

New Opportunities

Careers at Nordstrom

We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today! Learn more

New Store Openings

Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2018. View Openings