Nordstrom Short Pump Town Center
Contact11812 West Broad Street, Richmond, VA 23233
Store HoursMon-Sat: 10am-9pmSun: 11am-7pm
Nov 26: Closed for ThanksgivingNov 27: 7am-10pmNov 28: 9am-10pmNov 29: 11am-7pmNov 30-Dec 5: 10am-9pmDec 6: 11am-7pm
AlterationsAll Nordstrom stores offer alterations and tailoring services, and basic alterations are free for many full-price items purchased at Nordstrom (online or in store). Just bring your receipt or packing slip in with you and talk to our experts. They'll determine what's needed during your fitting, and let you know if any charges apply.
Nordstrom Beauty StylistOur Beauty Stylists offer a free service that’s tailored just for you—to find the best beauty, skincare, perfume and grooming products across all our women’s and men’s brands. Ready to meet your very own beauty consultant? Call 1.800.7beauty or book an appointment with a Beauty Stylist.
Find a Beauty Stylist in Richmond, or give us a call at 1.800.7beauty.
Nordstrom Personal StylistFast, fun, free...and zero pressure. A Nordstrom Personal Stylist is more than just a personal shopper. Our Stylists can help you with everything from finding a gift to updating your wardrobe.
Find your very own Personal Stylist in Richmond.
RestaurantsVisit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.
EbarEnjoy handcrafted coffee beverages prepared by skilled baristas, along with housemade smoothies, pastries and a variety of grab-and-go sandwiches, salads and snacks that are made fresh daily.
Marketplace CafeOur contemporary food marketplace is perfect for a casual meal, offering wonderful menu selections, including soups, salads, sandwiches, specialties and desserts to satisfy a discerning palate. Beer and wine are available.
November 29 - December 05
Join us for some one-on-one time with Nordstrom Beauty experts and industry insiders where you’ll learn customized tips and tricks for fall. Plus receive complimentary samples, and exclusive gifts with your purchases (while supplies last). This event is free, so don’t miss out! To schedule your appointment, stop by or call your favorite Beauty counter today!Request an Appointment
December 03 - December 05
Join us for the Bobbi Brown ‘Party Perfect’ Holiday Event! Work one-on-one with the Bobbi Brown team as they take you through a Bobbi Brown Makeup Lesson of your choice, suggesting products to create a beautiful, yet effortless holiday look! Please call the Bobbi Brown Cosmetics counter for details.
Careers at Nordstrom
We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today! Learn more
New Store Openings
Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2018. View Openings