Nordstrom Short Pump Town Center

Visit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.

11812 West Broad Street, Richmond, VA 23233
Store #635
804.364.6900

Store Hours

Mon-Sat: 10am-9pm
Sun: 11am-7pm
Holiday Store Hours
Nov 27: Closed for Thanksgiving
Nov 28: 7am-10pm
Nov 29: 9am-10pm
Nov 30: 10am-7pm

Store Services

  • Alterations

    Alterations

    All Nordstrom stores offer alterations and tailoring services, and basic alterations are free for many full-price items purchased at Nordstrom (online or in store). Just bring your receipt or packing slip in with you and talk to our experts. They'll determine what's needed during your fitting, and let you know if any charges apply.

  • Bridesmaid Bar

    Bridesmaid Bar

    In addition to carrying a full array of bridesmaid dresses in our in-store Wedding Suites, we also have a selected number of styles available in our Bridesmaid Bars, located inside 35 stores around the country. Find a Bridesmaid Bar near you or shop for bridesmaid dresses online.

  • Nordstrom Beauty Stylist

    Nordstrom Beauty Stylist

    Our Beauty Stylists offer a free service that’s tailored just for you—to find the best beauty, skincare, perfume and grooming products across all our women’s and men’s brands. Ready to meet your very own beauty consultant?
    Find a Beauty Stylist in Richmond, or give us a call at 1.800.7beauty.

  • Nordstrom Personal Stylist

    Nordstrom Personal Stylist

    Fast, fun, free...and zero pressure. A Nordstrom Personal Stylist is more than just a personal shopper. Our Stylists can help you with everything from finding a gift to updating your wardrobe.

    Find your very own Personal Stylist in Richmond.

  • Prosthesis Program

    Prosthesis Program

    Our Certified Prosthesis Fitters provide assistance to the special needs of women dealing with breast cancer or surgery. We offer a vast array of intimate apparel, breast forms and mastectomy bras, plus assistance with Medicare claim filing—all in a comfortable and confidential setting. Learn more.

  • Wit & Wonder

    Wit & Wonder

    Your one-stop shop for gifts with a twist. Give outside the box with clever finds for holiday fun and everyday whimsies, from cute to quirky.

Restaurants

Visit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.
  • Ebar

    Ebar

    Enjoy handcrafted coffee beverages prepared by skilled baristas, along with housemade smoothies, pastries and a variety of grab-and-go sandwiches, salads and snacks that are made fresh daily.

    View nutritional information: food | beverages.

    Mon-Sat 9am-9pm
    Sun 11:30am-6pm


    804.364.6900

  • Marketplace Cafe

    Marketplace Cafe

    Our contemporary food marketplace is perfect for a casual meal, offering wonderful menu selections to satisfy a discerning palate. Beer and wine are available.

    View menu | nutritional information.

    Mon-Sat 10am-8pm
    Sun 11am-6pm


    804.364.6900

Store Events

December
  • Chloe Rose Event
    December 05 - December 06

    Delight your senses. Complimentary rose bouquet with your large spray purchase in the designer fragrance House of Chloe, Balenciaga or Bottega Veneta.

  • M·A·C HEIRLOOM MIX
    December 05 - December 07
    10:00 AM - 6:00 PM

    Join us for our M·A·C HEIRLOOM MIX Event. Celebrate an aristocratic allure combined with a rebellious spirit at the event of the season! The M·A·C Team of artists will work one-on-one teaching you the tips, techniques and customized applications to creating inspired looks that gleam with a courtly glow. Space is limited; reserve your appointment today.

  • Beauty Trend Event
    December 05 - December 06
    11:00 AM - 7:00 PM

    Hit refresh and spend some exciting one-on-one time with our beauty experts and industry insiders. You’ll get the latest tips and tricks on fall beauty, along with complimentary makeup, skincare and fragrance consultations. Plus, get free customized samples and exclusive gifts with purchase (while supply lasts). It’s free- so don’t miss it! To schedule your appointment, call or stop by your favorite beauty counter today. Can’t wait to see you!

    Request an Appointment
  • BVLGARI: Halo "Take Charge" Event
    December 06

    Has your cell phone ever run out of power while talking to your friends? Texting your children, making dinner plans, or lunch plans @ Nordstrom Café? BVLGARI has the perfect lipstick sized cell phone charger for you as a gift. Even works on your iPad…Free with any $82 purchase of Bvlgari Crystalline.

  • Days to Delight- we love rudolph!
    December 06
    10:00 AM - 2:00 PM

    It’s the red-nosed guy’s big 50th anniversary and we’ll be making paper-bag Rudolphs. It’s way more fun than reindeer games. (All events are from 10:00 a.m. – 2:00 p.m., while supplies last.)

  • BP. Saturday Socials - DIY BFF Bracelets
    December 06
    12:00 PM - 3:00 PM

    What better way to tell your friend you'll be friends forever than with a personalized bracelet? You'll get to choose from different charms and cords—and get step-by-step instructions—to make an awesome BFF bracelet.* You can even layer it with some cool holiday arm candy. See ya there! *While supply lasts

  • Days to Delight- Holiday Ink!
    December 13
    10:00 AM - 2:00 PM

    Show your holiday spirit with fun holiday temporary tattoos and minty candy canes. (All events are from 10:00 a.m. – 2:00 p.m., while supplies last.)

New Opportunities

Careers at Nordstrom

We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today! Learn more

New Store Openings

Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2018. View Openings