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Nordstrom Short Pump Town Center

Janessa Wentworthjanessa.wentworth@nordstrom.comVisit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.

Contact

11812 West Broad Street, Richmond, VA 23233
Store #635
804.364.6900

Store Hours

Mon-Sat: 10am-9pm
Sun: 11am-7pm
Labor Day Store Hours
Sep 7: 10am-9pm

Store Services

  • Alterations

    All Nordstrom stores offer alterations and tailoring services, and basic alterations are free for many full-price items purchased at Nordstrom (online or in store). Just bring your receipt or packing slip in with you and talk to our experts. They'll determine what's needed during your fitting, and let you know if any charges apply.

  • Bridesmaid Bar

    In addition to carrying a full array of bridesmaid dresses in our in-store Wedding Suites, we also have a selected number of styles available in our Bridesmaid Bars, located inside 35 stores around the country. Find a Bridesmaid Bar near you or shop for bridesmaid dresses online.

  • Nordstrom Beauty Stylist

    Our Beauty Stylists offer a free service that’s tailored just for you—to find the best beauty, skincare, perfume and grooming products across all our women’s and men’s brands. Ready to meet your very own beauty consultant?

    Find a Beauty Stylist in Richmond, or give us a call at 1.800.7beauty.
  • Nordstrom Personal Stylist

    Fast, fun, free...and zero pressure. A Nordstrom Personal Stylist is more than just a personal shopper. Our Stylists can help you with everything from finding a gift to updating your wardrobe.

    Find your very own Personal Stylist in Richmond.
  • Prosthesis Program

    Our Certified Prosthesis Fitters provide assistance to the special needs of women dealing with breast cancer or surgery. We offer a vast array of intimate apparel, breast forms and mastectomy bras, plus assistance with Medicare claim filing—all in a comfortable and confidential setting. Learn more.

Restaurants

Visit our Restaurants & Specialty Coffee site to learn about all our restaurants, see what's in your area and take a look at sample menus.
  • Ebar

    Enjoy handcrafted coffee beverages prepared by skilled baristas, along with housemade smoothies, pastries and a variety of grab-and-go sandwiches, salads and snacks that are made fresh daily.


    Mon-Sat 9am-9pm
    Sun 11:30am-6pm


    804.364.6900

  • Marketplace Cafe

    Our contemporary food marketplace is perfect for a casual meal, offering wonderful menu selections, including soups, salads, sandwiches, specialties and desserts to satisfy a discerning palate. Beer and wine are available.


    Mon-Sat 10am-8pm
    Sun 11am-6pm


    804.364.6900

Store Events

September

  • Bobbi Brown Master Class

    September 29 - September 30
    11:00 AM - 7:00 PM

    Join us for a Bobbi Brown Master Class. The Bobbi Brown team will be on hand to show you what's new in Bobbi Brown and help you customize your new look in a Master Class session. Please call the Bobbi Brown Cosmetics counter for the Master Class schedule and to make an appointment.

October

  • M·A·C MACNIFICENT ME!

    October 01 - October 03
    11:00 AM - 7:00 PM

    At MAC every customer is the model and this year MAC allowed six on-line winners to be the featured faces of the transformative power of grooming, styling and makeup in this season’s MACNIFICENT ME Campaign. Join us and let a MAC artist teach you the tips and techniques to revealing your best, most beautiful. Space is limited; reserve your appointment today

November

  • Beauty Trend Week

    November 29 - December 05

    Join us for some one-on-one time with Nordstrom Beauty experts and industry insiders where you’ll learn customized tips and tricks for fall. Plus receive complimentary samples, and exclusive gifts with your purchases (while supplies last). This event is free, so don’t miss out! To schedule your appointment, stop by or call your favorite Beauty counter today!

    Request an Appointment

New Opportunities

Careers at Nordstrom

We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today! Learn more

New Store Openings

Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2018. View Openings