Skip navigation
Free shipping. Free returns. All the time. See details.
Sign In
0
Main content
  1. Home
  2. About Us
About Us

    Our Stores

  • Store Locations, Hours & Events
  • Future Store Openings
  • Nordstrom Rack
  • Nordstrom Restaurants
  • Spa Nordstrom
  • Nordstrom Local
  • Nordstrom NYC

    Our Website

  • Contact Nordstrom
  • Frequently Asked Questions
  • Coupons, Promotions & Deals
  • Nordstrom Apps
  • Shop Our Catalogs
  • Blogs + More

    Our Company

  • Company History
  • Press Room
  • Investor Relations
  • Careers With Nordstrom
  • Nordstrom Drop Ship Program

    Our Communities

  • Diversity at Nordstrom
  • Connect With Us

About Us

Nordstrom: About Us

About Us

An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion.

Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and kids. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

This commitment has taken us from a small Seattle shoe shop to the leading fashion retailer we are today. We're proud to serve customers in 40 states and Canada. Customers are served at 115 full-line stores in the U.S., Canada and Puerto Rico; 250 Nordstrom Rack locations; six Trunk Club clubhouses, a personalized styling service; three Jeffrey boutiques; two clearance stores; and four Nordstrom Local service concepts. We also serve customers online in 96 countries through Nordstrom.com. And our nordstromrack.com site, which operates in partnership with our private sale site HauteLook, gives customers in the U.S., Canada and Australia access to off-price fashion at considerable savings.

We believe fashion is a business of optimism, and in that spirit we continue to grow and evolve. Free shipping and free returns, mobile shopping and exciting new retail partnerships offer us continued opportunities to serve more customers in more ways with a fresh, relevant shopping experience and inspiring style. Fashion changes. Shopping changes. Our commitment to happy customers doesn't.

Nordstrom, Inc. (JWN) is publicly traded on the NYSE.

Discover sought-after pieces with a past, curated for continuing orbit.  Shop Resale 

Customer Service

  • Contact Us
  • Manage Nordstrom Card
  • Order Status
  • Shipping
  • Returns & Exchanges
  • Product Recalls
  • Give Us Feedback

About Us

  • Stores & Events
  • Careers
  • Nordstrom Cares
  • Site Map
  • Get Email Updates

Services

  • The Nordy Club
  • Apply for a Nordstrom Card
  • Stylists
  • Alterations & Tailoring
  • Spa Nordstrom
  • Nordstrom Restaurants
  • Gift Cards

Nordstrom, Inc.

  • Nordstrom Rack
  • Nordstrom Canada
  • HauteLook
  • Trunk Club
  • Jeffrey
  • Investor Relations
  • Press Releases
Get our apps
Top
  • Your Privacy Rights
  • Do Not Sell My Info
  • Terms & Conditions
  • Interest-Based Ads
  • California Supply Chains Act
  • ©2020 Nordstrom, Inc.