Attention, Nordstrom Customers
To do our part in slowing the spread of COVID-19, many of our stores are temporarily closed and in-store services are suspended.
We take our responsibility to keep our employees, customers and communities healthy very seriously.
We offer a range of services to make shopping fun, fast and convenient so you can shop on your terms (including many services that connect in-store and online shopping).
Easy Order Pickup & Returns
Enjoy the convenience of online order pickup at our new flagship—or pick up your order at any of our six locations across Manhattan, including Nordstrom Local and Nordstrom Rack.
Plus, at Nordstrom NYC, we offer:
Fast & Easy Alterations
We're committed to being the go-to destination for all your alterations needs. From a quick fix to updating an entire garment—we do it all, thanks to our team of professional tailors, the largest in the nation.
Styling Help in Store & Online
Get everything from a little style advice to a complete wardrobe revamp with one of our stylists. Appointments are fast, fun and free—and can be booked online. Our new Stylist Lounge is a dedicated space to meet and discuss your needs one-on-one with our experts. And our "connected" fitting rooms make getting help or a different size as easy as pressing a button. Plus, you can get fashion advice on the go through the Looks feature on the Nordstrom app.
Enjoy the convenience of having almost any gift you purchase (or bring in!) wrapped for $8, plus the cost of the wrapping paper. You can choose from a selection of beautiful handcrafted paper, ribbon and tissue from Paper Source, then have your item wrapped by one of our "gift-wrap certified" experts. Or you can choose your paper and wrap it yourself at our wrapping station. We even offer a wide selection of cards. And don't forget—our signature boxes are free with your purchase.
Indulge yourself on our immersive, interactive beauty floor featuring wellness, hair care, beauty tools and services from your favorite brands.
Bring in your shoes or leather goods to be repaired or refurbished by our experts. We'll take a look and offer options and timelines.
Kids' Shoes Digital Measuring
We make finding the right size for quickly growing feet fast and easy with our digital measuring tool.
Maria Tash Piercing
Renowned for her innovation in piercing, Maria Tash has developed a technique through which each client's personal style, complexion and anatomy guide a bespoke curation of jewelry to best flatter the wearer. Shop our fine jewelry collections and experience luxury piercing together in one outing.
Piercing services available Thursday–Sunday, 11am–7pm. Walk-in appointments only. Must be over 18 or have a guardian present.
Here you can personalize almost anything in our store with a variety of monogramming and personalization options. Just chat with our specialists, who can help you choose your options, determine the cost, then make your purchase a signature piece. We also have limited-time personalization from brands throughout our store, including Monica Vinader, Converse and Tom Ford. Plus, you can get your Casetify phone case personalized.
Get the Nordstrom experience a little closer to home. Our convenient service hub for easy online order pickup and returns, express alterations and more is now open to serve you in the West Village and on the Upper East Side.