We offer a range of services to make shopping fun, fast and convenient so you can shop on your terms (including many services that connect in-store and online shopping).
Easy Order Pickup & Returns
Enjoy the convenience of online order pickup at our new flagship—or pick up your order at any of our six locations across Manhattan, including Nordstrom Local and Nordstrom Rack.
Plus, at Nordstrom NYC, we offer:
Fast & Easy Alterations
We're committed to being the go-to destination for all your alterations needs. From a quick fix to updating an entire garment—we do it all, thanks to our team of professional tailors, the largest in the nation.
Styling Help in Store & Online
Get everything from a little style advice to a complete wardrobe revamp with one of our stylists. Appointments are fast, fun and free—and can be booked online. Our new Stylist Lounge is a dedicated space to meet and discuss your needs one-on-one with our experts. And our "connected" fitting rooms make getting help or a different size as easy as pressing a button. Plus, you can get fashion advice on the go through the Looks feature on the Nordstrom app.
Get free gift wrapping on all your Nordstrom purchases. We offer an assortment of exclusive gift-wrap designs, and our experts will help you make every package perfect.
Indulge yourself on our immersive, interactive beauty floor featuring wellness, hair care, beauty tools and services from your favorite brands.
Bring in your shoes or leather goods to be repaired or refurbished by our experts. We'll take a look and offer options and timelines.
Kids' Shoes Digital Measuring
We make finding the right size for quickly growing feet fast and easy with our digital measuring tool.
Maria Tash Piercing
Renowned for her innovation in piercing, Maria Tash has developed a technique through which each client's personal style, complexion and anatomy guide a bespoke curation of jewelry to best flatter the wearer. Shop our fine jewelry collections and experience luxury piercing together in one outing.
Piercing services available Thursday–Sunday, 11am–7pm. Walk-in appointments only. Must be over 18 or have a guardian present.
Here you can personalize almost anything in our store with a variety of monogramming and personalization options. Just chat with our specialists, who can help you choose your options, determine the cost, then make your purchase a signature piece. We also have limited-time personalization from brands throughout our store, including Monica Vinader, Converse and Tom Ford. Plus, you can get your Casetify phone case personalized.
Get the Nordstrom experience a little closer to home. Our convenient service hub for easy online order pickup and returns, express alterations and more is now open to serve you in the West Village and on the Upper East Side.